Dispositions #

Dispositions are effectively call results, they are used to provide details of the success or failure of each call. Dispositions work in a similar way to Call Tags, but are enforced. this means that for each disposition rule created, an accompanying filter is required to control which calls the disposition should be applied to.

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Dispositions are available with an 'Analytics' customer licence.

Details on how to configuration dispositions can be found here.