Activity Creation #

~.UcClient.~ is configured by default to add a new 'Phone Call' activity on the matched Zoho record when any answered call ends. The activities created are automatically populated with the time and duration of the call. Any dialled number, groups/queues and prefix information will be added to the 'Comments' section of the activities where available.

Activity creation can be disabled in the ~.UcClient.~ settings.

Refer to the screen pop section for more information about how task creation works with multiple screen pop matches.