~.UcClient.~ for Zendesk #
~.UcClient.~ for Zendesk is an embedded client which can be added within the Zendesk user interface. It provides users with access to telephony features, directly from within Zendesk.
info
~.UcClient.~ works with the following versions of Zendesk Support: Team, Growth, Professional & Enterprise.
Using the client, users can make telephone calls when idle, and can view the Zendesk record details for any calls they are on.
~.UcClient.~ can display Zendesk record fields directly on the call banner before the call is answered, as well as automatically screen popping matching records.
This help document provides a step by step guide to configure the ~.UcClient.~ for Zendesk application.