Requirements

Requirements #

This section outlines the requirements for running ~.UcClient.~ for Windows.

~.Dimensions.~ #

Users must be assigned the following roles/permissions in order to use ~.UcClient.~:

  • Essential or Professional1 User
  • Website Access
  • ~.UcClient.~ Client
  • ~.UcClient.~ Softphone2
Information Circle info
Some of the roles above are billable items on the ~.Dimensions.~ system. Please contact your reseller for information on pricing.

Operating System #

~.UcClient.~ is supported on the following operating system (only 64bit operating systems are supported):

  • Microsoft Windows 10 1903 (10.0.18362.0) release or higher.

External Communication #

~.UcClient.~ communicates with ~.Dimensions.~ services for authentication and call events. Connections to ~.Dimensions.~ services are made from the user's computer using the standard HTTPS port (443).

If outgoing internet access is restricted for users, ~.UcClient.~ will need to be granted access to the following domain:

https://*.xarios.cloud

Network Requirements #

The following network ports are used by the solution:

Area Port(s) Protocol Description
General Connectivity 443 HTTPS Standard HTTPS connection for all user sessions.
Softphone Audio 7078-7079 UDP Local media ports for softphone audio communication.
Softphone Video 9078-9079 UDP Local media ports for softphone video communication.

  1. A Professional license is required to access the softphone features of the solution. ↩︎

  2. The softphone permission is only required if the user needs access softphone features. ↩︎