Installation / Settings

Installation & Settings Overview #

~.UcClient.~ client is available for both iOS and Android operating system and is available from the associated app stores. Click on the relevant link below to store your application.

Screenshot Screenshot

Settings #

-> ~.UcClient.~ for iOS

-> ~.UcClient.~ for Android

~.Dimensions.~ Requirements #

Users must be assigned the following roles/permissions within ~.Dimensions.~ in order to use ~.UcClient.~:

  • A valid User Access Type (not 'None')1
  • Website Access Role -> Allows the user to authenticate with ~.Dimensions.~
  • ~.UcClient.~ UC -> Grants permission to access ~.UcClient.~ clients
  • ~.UcClient.~ Softphones -> Grants permission to softphone access. Requires a softphone device to be assigned.
Information Circle info
Some of the roles above are billable items on the ~.Dimensions.~ system. Please contact your reseller for information on pricing.

Network Requirements #

The following network ports are used by the solution:

Area Port(s) Protocol Description
General Connectivity 443 HTTPS Standard HTTPS connection for all user sessions.
Softphone Connectivity 7000 TCP/UDP Remote ports for softphone communication.
Softphone Audio 7078-7079 UDP Local media ports for softphone audio communication.
Softphone Video 9078-9079 UDP Local media ports for softphone video communication.

  1. These users are configured for Analytics access only and are not present on the communications platform. ↩︎