iOS Installation

iOS Installation #

Permissions #

~.UcClient.~ will automatically request required permissions when it first loads. The table below lists the permissions required by ~.UcClient.~ and what features they relate to.

Permissions Requirement
Contacts Allows ~.UcClient.~ to device contact information for display/dialing
Microphone Required for softphone calls
Notifications Required for softphone call notifications and missed call notifications when the ~.UcClient.~ is not open
Mobile Data Required for softphone calls when outside of WiFi range
Background App Refresh Required responsive softphone interactions

iOS Settings #

The permissions used by ~.UcClient.~ can be viewed/edited in the 'Settings' area of iOS. Simply search for ~.UcClient.~ within iOS settings and open the form below:

Screenshot

In addition to the permissions, ~.UcClient.~ can be configured as the default application for making calls. This can be done by searching for 'Default Apps' within iOS settings and then selecting ~.UcClient.~ under 'Calling': Screenshot

~.UcClient.~ Settings #

Once you are authenticated, ~.UcClient.~ mobile automatically configures itself to connect back to the ~.Dimensions.~ platform to provide simple communications wherever you are.

The settings available are not required for day to day use, but may be necessary for support purposes.

SIP Connection Settings #

The username, password and domain can be override on a temporary basis for testing purposes.

Document note
Any changes to the SIP registration will be overwritten the next time the application loads.

Advanced #

If prompted to by a support technician, you may be required to use one or more of the features below.

Authenticate in background

Clear auth token

Resets the authentication details stored to allow connection to a new region.

Clear all App Data

Clears all stored application data, resetting to defaults.