Release Notes

Release Notes #

The following sections outline the release history of the solution and provides information on new features as they are added to the product.

Information Circle info
Documentation version - 1.107.1

What's New #

1.81.0 - Nov 8th, 2022 #

~.UcClient.~ Clients (Windows/Mobile/CRM)

Features

  • Group calls will no longer show as missed if answered at another location

Fixes

  • Fixed issue with clients being intermittently logged out (Ticket #49724)

~.UcClient.~ for Windows

Features

  • Feature codes can be dialled
  • New Keyboard Shortcuts feature for common actions (Answer, Clear, Highlight & Dial etc)

Fixes

  • Crash when microphone permission request is denied (Ticket #49729)
  • Crash when dialling into voicemail (Ticket #49974)
  • Reset mute status when a call ends

1.80.0 - Oct 4th, 2022 #

~.UcClient.~ for Windows

Features

  • Dialpad can be used for DTMF tones when in focus (Softphone only)
  • Dial plan update

Fixes

  • Prevent multiple upload of logs and feed back to the user on progress when uploading log files
  • Archive logs now included in log uploads

1.79.0 - Aug 31st, 2022 #

~.UcClient.~ for Windows

Features

  • Presence Profile call routing max ring times have been increased from 60 to 120 seconds
  • Other users' extension numbers are now visible on the Contacts View
  • External contacts' phone numbers are now visible on the Contacts View
  • Allow users to hide presence profiles which they do not use
  • Improved headset support, Plantronics device support now added

Fixes

  • Fix for large call histories causing slows downs on refresh
  • ~.UcClient.~ logs into portal on a password reset flow
  • Only showing 'End Call' when in softphone mode in certain scenarios (Ticket #49533)
  • ACD Queue state getting out of sync (Ticket #49529)

1.78.0 - June 21st, 2022 #

~.UcClient.~ for Windows

Fixes

  • Client crashing when handling multiple calls
  • Presence profile selection does not always apply Do-Not-Disturb/Forward changes
  • Allow quick calls when User does not have a presence id (Ticket #49101)

1.75.0 - Mar 29th, 2022 #

~.UcClient.~ for Windows

Features

  • New Accept group calls feature of Presence Profiles
  • Call Banner Updates - Pre-pend Name & Queue Name (if applicable) is now visible on Windows notifications and call screen.

1.74.0 - Feb 28th, 2022 #

~.UcClient.~ for Windows

Features

  • ~.UcClient.~ Presence Profiles - Control DND, Forwarding & Find-Me-Follow-Me
  • Minor UI Updates
  • Copy Outside Number to Clipboard

Fixes

  • Call history refresh issue when timezone is not UTC (Ticket #48403)

1.73.0 - Jan 20th, 2022 #

Features

  • Recording Playback -> Call recordings can now be accessed from the call history section via a link the call's Call Session View (permissions required).
  • Directory Improvements:
    • Removal of E.164 format search restriction
    • Company name add to contact search results

Fixes

  • Refresh of history after midnight to ensure date grouping is correct
  • E.164 formatting of local numbers removed in call history
  • Fixed issue with call banner showing no information when eaves dropping
  • Fixed issue with blank call history items when using the conference bridge
  • Improved dialling of local numbers

Archive #