Release Notes #

The following sections outline the release history of the solution and provides information on new features as they are added to the product.

info
Documentation version - 1.95.3

What's New #

Features

Area	Description
~.UcClient.~ Desktop	New 'Primary Device' option for presence profiles. Used for agent login and quick dial features
~.UcClient.~ Web Edition	New 'Primary Device' option for presence profiles. Used for agent login and quick dial features

Fixes

Area	Description
~.UcClient.~ Desktop	Contact search improvements Contact search duplicates items if the extension number is also in the users email or display name
~.UcClient.~ Web Edition	Duplicate outbound calls when using the number pad and pressing enter (#52807) ACD Controls visible when user does not have Agent Add-On Dial Icon not visible on Web client if ()+- or space chars are in the string Favicon does not update from branding Clients do not correctly localise force_away Dialling DTMF throws error in console

Features

Area	Description
~.UcClient.~ for Windows	A new certificate as been applied to the ~.UcClient.~ for Windows client. Because of the change in certificate provider, an uninstall and re-install of the ~.UcClient.~ for Windows client is required to upgrade to the latest release.

Fixes

Area	Description
~.UcClient.~ Web Edition	Logging out of Queues leaves you in an Away state Authentication token is cleared when closing the client

Features

Area	Description
~.UcClient.~ Web Edition	Screen pop URL support

Fixes

Area	Description
~.UcClient.~ Desktop	Support for dialling into voicemail when there is no feature code for "single_mailbox_login" Agent state showing as Logged Off when actually logged in

Features

Area	Description
~.UcClient.~ for Windows	Contact directory fields now available as placeholders for screen pop URLs
~.UcClient.~ Web Edition	Preview release Ability to configure Presence Profiles Diagnostic file download support

Fixes

Area	Description
~.UcClient.~ CRM	Incorrect timezone handling on call history causing it not to update Removed account name drop-down entries due to inconsistencies Incorrect UcGatewayUrl
~.UcClient.~ for Windows	Favourites in ~.UcClient.~ for Windows not persistent (##52071) Agent Forced away state localisation (#52221) Internal contact directory may not be up to date
~.UcClient.~ Web Edition	Emergency disclosure blocking Accept when in full screen

Features

Area	Description
~.UcClient.~ Web	Beta release of ~.UcClient.~ Web Edition client

Fixes

Area	Description (Ticket)
~.UcClient.~ for Windows	Unable to open call session view when locale is set to en-AU.